For a limited time, customers who meet maximum income limits may be able to receive financial assistance from the New Mexico Human Services Department’s Low-Income Household Water Assistance Program (LIHWAP) to help pay their water bills. LIHWAP is a federally funded program that offers a one-time benefit of up to $1,500 for bills accrued during any time frame.
LIHWAP Application Requirements
Low-income households will need the following to apply:
- Most recent copy of your water and wastewater bill, within the last 30 days.
- A recent payroll stub or other proof that shows your current gross income.
- Documentation showing income from Social Security, unemployment insurance, pension funds, disability, etc.
- Final Water Termination Notice (if you have received a shut-off notice from New Mexico Water).
- Proof of present address (e.g., rent receipt, lease or deed, property tax bill).
- Proof of total members living in your household (e.g., birth certificates, school records, etc.)
- Social Security cards (or numbers) for all persons living in your household.
- Proof of U.S. citizenship or permanent residence.
How do I apply?
Applications can be completed online at the YesNM web site or by phone at (800) 283-4465.
Additional Assistance
If you are struggling to pay your water bills, New Mexico Water offers a number of customer assistance programs to help. Visit our We’re Here to Help page for more information.