New Mexico Water has three Customer Centers to serve its customers.
For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the appropriate Customer Center. For after-hours water service emergencies, please call the after-hours number and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.
Rio Communities customer center
Serving Cypress Gardens, Hi Mesa, Indian Hills, Juan Tomas, Meadow Lake, Monterey Park, Rio Communities, Rio del Oro, Sandia Knolls, Squaw Valley and Tome Vista customers.
Customer Center
401 Horner Street
Rio Communities, NM 87002
Mailing Address
401 Horner Street
Rio Communities, NM 87002
Hours
8 a.m. to 5 p.m.
(closed noon–1 p.m.)
Note: The Customer Center lobby is currently closed. We are still available to serve you by phone.
Phone
(505) 864-2218
After-Hours Phone
(505) 864-2218
Elephant Butte customer center
Serving Elephant Butte customers.
Customer Center
608 Butte Boulevard
Elephant Butte, NM 87935
Mailing Address
P.O. Box 245
Elephant Butte, NM 87935
Hours
10 a.m. to 5 p.m.
(closed noon to 1 p.m.)
Note: The Customer Center lobby is currently closed. We are still available to serve you by phone.
Phone
(575) 744-5974
After-Hours Phone
(575) 744-5974
Morningstar customer center
Serving Morningstar customers.
Customer Center
31 Road 3900
Farmington, NM 87401
Mailing Address
P.O. Box 245
Elephant Butte, NM 87935
Hours
8 a.m. to 5 p.m.
(closed noon to 1 p.m.)
Phone
(505) 327-7700
After-Hours Phone
(505) 386-7386