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New Mexico Water. Quality. Service Value.
  • Districts

      Districts

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    • Find My Water System
    • Elephant Butte
    • Indian Hills and Squaw Valley
    • Juan Tomas
    • Meadow Lake
    • Morningstar
    • Rio Communities
    • Rio Communities Industrial Park
    • Rio del Oro, Cypress Gardens, and Tome Vista Subdivision
    • Sandia Knolls
  • Customer Care

      Customer Care

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    • Pay Your Bill
    • Payment Options
    • Update Contact Information
    • Customer Service Centers
    • Office Closure Dates
    • High Water Bills
    • Emergency Preparedness
    • Start/Stop Service
    • Contact Us
  • Conservation

      Conservation

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    • Conservation Tips
    • Look for Leaks
    • Other Resources
  • Water Quality

      Water Quality

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    • Water Quality Reports
    • Facts on Fluoridation
    • Potential Contaminants
  • In Your Community

      In Your Community

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    • Charitable Contributions
    • ESG Report
    • College Scholarship Program

Help

  • Customer Care FAQs
  • Conservation FAQs
  • Water Quality FAQs
  • Rates FAQs
  • Video Library
  • Site Map

Water Quality FAQs

  • Why does my water appear milky or cloudy?
  • What causes the spots on my dishes?
  • Should I buy a water softener?
  • Should I buy a home filtration unit?
  • What should I do if my coffee has an oily appearance?
  • What causes odor in the hot water?
  • What causes some water to be discolored?
  • Is bottled water higher quality than tap water?
  • Why does water need to be disinfected?
  • Why does my water have a chlorine taste (or smell)?
  • Why is there dirt or sand in my water?
  • Why does New Mexico Water sometimes flush water from pipes?
  • What causes hard water?
  • What are trihalomethanes?
  • Is my water safe to use for kidney dialysis?

About New Mexico Water

  • Corporate Information
  • Latest News
  • Current Alerts
  • System Information
  • State Map

Conservation

  • Conservation Tips
  • Look for Links
  • Other Resources

Customer Care

  • Pay Your Bill
  • Payment Options
  • Update Contact Information
  • High Water Bills
  • Customer Service Centers
  • Office Closure Dates
  • Emergency Preparedness
  • Start/Stop Service
  • Contact Us

Water Quality

  • Water Quality Reports
  • Facts on Fluoridation
  • Potential Contaminants

Community

  • Charitable Contributions
  • ESG Report
  • College Scholarship Program

Help

  • Customer Care FAQs
  • Conservation FAQs
  • Water Quality FAQs
  • Rates FAQs
  • Video Library
  • Site Map

Rates

  • Rates and Rules

Corporate Web Site

  • Corporate Overview
  • Investor Relations
  • Stock Information
  • Sustainability Policy
  • Careers

Customer Service

(505) 864-2218

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