Phone scam targeting customers

A New Mexico Water customer has reported receiving a phone call that claims to come from New Mexico Water and says water service will be shut off unless payment is made. Even though the call seems like it is from New Mexico Water, we do not call customers to require payment over the phone, and this is the activity of a scammer.

If you receive a call that appears to be from New Mexico Water and are unsure whether it is legitimate, do not answer any questions. Instead, hang up the phone and call our local office using the appropriate phone number on this web site.

For additional information, please see our Protecting Yourself Against Utility Scams page.