New Mexico Water has three Customer Centers to serve its customers.
Cypress Gardens, Indian Hills, Juan Tomas, Meadow Lake, Rio Communities, Rio del Oro, Sandia Knolls, Squaw Valley and Tome Vista customers are served by the Rio Communities customer center.
Customer Center
401 Horner Street
Rio Communities, NM 87002
Phone
(505) 864-2218
General Manager
Cynthia Apodaca
Mailing Address
401 Horner Street
Rio Communities, NM 87002
After-Hours Phone
(505) 864-2218
For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the Customer Service Center at (505) 864-2218 between the hours of 8 a.m. and noon or 1 p.m. and 5 p.m., Monday through Friday. For after-hours water service emergencies, please call (505) 864-2218 and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.
Elephant Butte customers are served by the Elephant Butte customer center.
Customer Center
608 Butte Boulevard
Elephant Butte, NM 87935
10 a.m. to 5 p.m.
(closed noon — 1 p.m.)
Phone
(575) 744-5974
General Manager
Cynthia Apodaca
Mailing Address
P.O. Box 245
Elephant Butte, NM 87935
After-Hours Phone
(575) 744-5974
Morningstar customers are served by the Morningstar customer center.
Customer Center
31 Road 3900
Farmington, NM 87401
8 a.m. to 5 p.m.
(closed noon — 1 p.m.)
Phone
(505) 327-7700
General Manager
Cynthia Apodaca
Mailing Address
P.O. Box 245
Elephant Butte, NM 87935
After-Hours Phone
(505) 386-7386