Customer Service Centers

New Mexico Water has two Customer Centers to serve its customers.

Cypress Gardens, Indian Hills, Juan Tomas, Meadow Lake, Rio Communities, Rio del Oro, Sandia Knolls, Squaw Valley and Tome Vista customers are served by the Rio Communities customer center.

Customer Center

401 Horner Street
Rio Communities, NM 87002

Phone

(505) 864-2218

General Manager

Jeremiah Mecham

Mailing Address

401 Horner Street
Rio Communities, NM 87002

After-Hours Phone

(505) 864-2218

For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the Customer Service Center at (505) 864-2218 between the hours of 8 a.m. and noon or 1 p.m. and 5 p.m., Monday through Friday.

For after-hours water service emergencies, please call (505) 864-2218 and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.

Elephant Butte customers are served by the Elephant Butte customer center.

Customer Center

419 Warm Springs Boulevard
Elephant Butte, NM 87935

10 a.m. to 5 p.m.
(closed noon — 1 p.m.)

Phone

(575) 744-5974

General Manager

Jeremiah Mecham

Mailing Address

P.O. Box 245
Elephant Butte, NM 87935

After-Hours Phone

(575) 744-5974