COVID-19: Our Essential Employees Are Working Hard to Provide Uninterrupted Supply

Water systems are considered to be critical infrastructure, and our essential workers are still out every day making sure our customers continue to have a reliable supply of safe, high-quality water. On this page, we’ll begin introducing some of these team members who work to keep your water safe for drinking, cooking, and yes — handwashing. Check back soon as we introduce more employees.

Mary M. and Angel C.

Mary M. and Angel C.Mary and Angel started a food drive within the New Mexico Water Rio Communities office to help donate critical food supplies to residents and businesses in need. They brought in two four-foot bins for fellow employees to donate canned and non-perishable foods, including items like beans, soups, rice, and pasta.

One bin will be donated to the Belen Area Food Pantry, which serves all of Valencia County where the majority of New Mexico Water’s customers reside. The other bin will be donated to Roadrunner Food Bank, which serves the entire state of New Mexico. To promote friendly competition, Rio Communities team members will receive a raffle ticket for every donated item and the randomly drawn winner will win a week of free lunches from local Belen and Rio Communities local small-business restaurants to continue paying it forward.

This food drive is part of larger New Mexico Water efforts to care for the community during the pandemic, including helping those especially hard hit by COVID-19 and temporarily suspending water shutoffs state-wide. As of May 5, New Mexico Water’s Rio Communities office had one entire bin filled, weighing 120 pounds!

Thank you to our essential workers!

Thank you to our essential workers who are continuing to deliver the high-quality water and reliable water service that we all depend on. Whether it’s washing your hands, washing your clothes or feeding your family, our workers deliver the water that keeps us going every single day.

At New Mexico Water Service Reliability Runs Deep — but during this time, our essential workers are digging even deeper for the communities they serve.

More COVID-19 information