This system’s customers are served by the Rio Communities customer center.
Customer Center
401 Horner Street
Rio Communities, NM 87002
8 a.m. to 5 p.m.
(closed noon — 1 p.m.)
Phone
(505) 864-2218
General Manager
Cynthia Apodaca
Mailing Address
401 Horner Street
Rio Communities, NM 87002
After-Hours Phone
(505) 864-2218
For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the Customer Service Center at (505) 864-2218 between the hours of 8 a.m. and noon or 1 p.m. and 5 p.m., Monday through Friday.
For after-hours water service emergencies, please call (505) 864-2218 and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.
General Information
New Mexico Water Service purchased Rio Grande Utility Company in July 2002. Since that time, water and sewer service has been provided to the Industrial Park located southeast of Belen, east of the Rio Grande.