This system’s customers are served by the Rio Communities customer center.
Customer Center
401 Horner Street
Rio Communities, NM 87002
8 a.m. to 5 p.m.
(closed noon — 1 p.m.)
Phone
(505) 864-2218
General Manager
Cynthia Apodaca
Mailing Address
401 Horner Street
Rio Communities, NM 87002
After-Hours Phone
(505) 864-2218
For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the Customer Service Center at (505) 864-2218 between the hours of 8 a.m. and noon or 1 p.m. and 5 p.m., Monday through Friday.
For after-hours water service emergencies, please call (505) 864-2218 and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.
General Information
New Mexico Water Service purchased National Utility Company serving Meadow Lake in 2004. In 2022, New Mexico Water acquired the Hi Mesa system, and its 85 customer connections became part of the Meadow Lake system. Throughout its history, New Mexico Water Service has provided water that meets all quality standards.
To meet the needs of our Meadow Lake Customers, three wells are utilized that pump groundwater that is disinfected and stored in one storage tank that provides 250,000 gallons of storage. New Mexico Water proactively maintains and upgrades its facilities to ensure a reliable, high-quality supply.