System Information

Juan Tomas

This system’s customers are served by the Rio Communities customer center.

Customer Center

401 Horner Street
Rio Communities, NM 87002

8 a.m. to 5 p.m.
(closed noon — 1 p.m.)


(505) 864-2218

General Manager

Cynthia Apodaca

Mailing Address

401 Horner Street
Rio Communities, NM 87002

After-Hours Phone

(505) 864-2218

For assistance with billing questions, starting or stopping service, scheduling a service appointment, or other customer service matters, please use the Contact Us form any time or call the Customer Service Center at (505) 864-2218 between the hours of 8 a.m. and noon or 1 p.m. and 5 p.m., Monday through Friday.

For after-hours water service emergencies, please call (505) 864-2218 and leave a message in our emergency voicemail box. An on-call operator will respond promptly to your message.

General Information

New Mexico Water purchased the Independent Water Utility Company serving Juan Tomas customers in August 2006.

Although this water system supplies a small number of homes, we at New Mexico Water Service strive to provide a reliable, high quality supply to this rural area. Since 2006, we have replaced the well pump and motor, installed controls that will help prevent the freezing of our main water line and replaced large sections of that line. The electrical system and controls for the well have also been upgraded.