Contact Us

Person using a phone

Customer Center

Monday through Friday
8:00 a.m.–5 p.m.
Closed 12–1 for lunch
(Closed Federal holidays)
Phone (505) 864-2218
Fax (505) 864-8438

For more contact information, see the Customer Centers page.

Employment information

Visit CalWaterGroup.com for current job opportunities, or e-mail your request to [email protected].

Quick answers

Answers to many common questions are available online.

  • Do you have a comment or a question that isn't answered elsewhere on this site? Use the form below to send an e-mail to a New Mexico Water customer service representative. You should receive a reply within one business day. If you do not have water, see gushing water or other damage to the water system, see someone tampering with our facilities, or have another water emergency, please see the instructions under "Customer Service Center" in the sidebar at right.

    You can also review our Accessibility Statement.
  • Format required, only numbers
  • Format required "[email protected]".
  • Format required, only numbers.
  • (For privacy reasons, please do not enter credit card or Social Security numbers in this comment form)
  • Accepted file types: jpg, gif, png, pdf, Max. file size: 3 MB.